Legal

Return & Refund Policy

This is a template — replace the bracketed placeholders with your real policy details before publishing.

1. Return window

You can request a return within [X] days of receiving your order.

2. Eligibility

To be eligible for a return, an item must be:

  • Unused, unworn, and in its original condition.
  • In the original packaging, with tags attached where applicable.
  • Accompanied by proof of purchase (your order number).

3. Non-returnable items

[List any items that can't be returned — e.g. final-sale items, perishable goods, personalized products.]

4. How to start a return

Email us at [returns@yourdomain.com] with your order number and the item(s) you'd like to return. We'll confirm eligibility and send you next steps.

5. Refunds

Once we receive and inspect your return, we'll notify you of the outcome. Approved refunds are issued to your original payment method within [X] business days.

6. Exchanges

Need a different size or color? Let us know when you request your return and we'll arrange an exchange where stock allows.

7. Damaged or incorrect items

If an item arrives damaged or isn't what you ordered, contact us within [X] days of delivery — we'll cover the cost of return shipping in that case.

8. Contact us

Questions about a return? Email [returns@yourdomain.com].